Terms and Conditions

  • The company’s moving time starts when our trucks arrive at your location and stops upon completion of the moving job, including travel and fuel costs depending on your location, for local moves in the Tucson metro areas.
  • The customer’s furniture shall be covered with moving pads (blankets) and then shrink-wrapped to ensure no damage is done to the customer’s property during the move. If the customer refuses the packing and/or wrapping, we reserve the right to cancel the move.
  • Our foreman is the only person authorized to make decisions regarding truck parking, which furniture needs to be disassembled, and how to correctly pack and wrap the furniture or other items that need to be transported.
  • If the move is not finished by 8 pm, we reserve the right to lock the truck, move it to a secured parking lot, and resume the move the next morning after 8 am. It is the customer’s responsibility to pay for such “Secured Parking”. The customer shall also pay for the actual time it takes us to get from the customer’s place to the secured parking location and from the secured parking to the customer’s place of destination.
  • Released Value Protection is included in the price. Under this option, the moving company assumes a liability of $0.60 per lb per article. For example, if during the move a 10-lb TV valued at $800 was damaged, you would receive $6.00 in compensation (60 cents x 10 lbs).
  • Full Value Protection will be available for purchase at an additional cost with a deductible depending on your total valuation and will be compensated based on $6.00 per lb per article.
  • The customer shall pay the full cost of the moving job immediately after its completion. An authorization will be made at the beginning. If the full amount is not paid upon completion of the move, we reserve the right to submit your case to a collection agency of our choice within 30 days of the last moving day.
  • Payment for our moving service shall be made by the customer in CASH, DEBIT CARD, OR CREDIT CARD, MONEY ORDERS FROM THE POST OFFICE ONLY. NO PERSONAL OR BUSINESS CHECKS ARE ACCEPTED.
  • It is the customer’s responsibility to pay for any parking tickets, and the amount of a ticket will be added to the invoice.
  • We require a non-refundable deposit of $150 to reserve the moving appointment. If, for any reason, the customer reschedules or cancels the move, the deposit is fully and completely non-refundable and will be forfeited. Rescheduling is considered the same as canceling.
  • If at any time during the move the customer treats our crew with disrespect or if conditions at the customer’s location become unsafe, including but not limited to, a dirty environment, insects, pests, stale air, etc., we reserve the right to stop the job and refuse further service.
  • Valuation: All items located inside and/or outside of any facilities and areas where our movers are working will be covered at $0.60 per pound per article at no additional cost to the customer.
  • We reserve the right to not move any items that cannot be moved safely in their present condition unless the customer releases the company from all liability. In this case, the customer will have to fill out and sign the agreement in the appropriate place.
  • Moving furniture, appliances, electronics which were not packed by our crew negates our responsibility for any damages to such items.
  • We shall not be responsible for any electrical and mechanical damage to any items we move since we do not know their electrical and mechanical condition before the moving job.
  • We shall not be responsible for any items misplaced or lost during the move, except when we have an inventory list filled out before the move. The time spent filling out the inventory list shall be charged on an hourly basis. Upon completion of the move, the customer shall be solely responsible for inspecting the truck for items left inside.
  • In a case where the customer and/or their relatives, friends, etc., help our movers to load and/or unload the truck, we shall not be held responsible for the moving quality, losses, and/or damages that can occur during such moves.
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